Here to Help
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Every day between 08:00- 24:00 during high season December to March. Between April and November our opening hours are 10:00- 18:00.
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No, we cannot guarantee it, but we are of course hoping for it! In Kiruna the weather changes very fast and it’s hard to predict it. Aurora borealis is a natural phenomenon and can’t be changed by humans.
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We are trying to have 8 guests per guide. If more than 8 people participate in the same tour, we’ll split the tour in groups or have more guides joining the tour. This is to make the greatest tour possible and to make it personal for you.
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If you didn’t choose a hotel as pickup spot, we meet in our office at Vänortsgatan 8 in the city center of Kiruna. If you choose to be picked up from a hotel, the guide will meet you in the main reception.
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We always book 2 people/ snowmobile when you make a booking with us. If you want, you can take turn in driving the snowmobile during the tour. If you are travelling in a party you’ll share the snowmobile with one of the people you are travelling with. If you want to be a single driver you can book a single driver supplement. In the online booking you can choose this alternative when you book a snowmobile tour. If one of travel producers are helping you with the booking, please mention this to them. Please note that the single driver supplement are per person, This means that if 2 people wants to have 1 snowmobile each, they need to select 2x single driver supplement.
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On dogsled tour where you drive the sled yourselves you are 1 to 2 people per sled depending on which alternative you choose at booking. On the tours where the guide is driving, you are between 4-5 people sitting on each sled.
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We recommend you to book a tour long in advance if possible to be sure you get spots on the tour you’d like to go on. You can also book the tour at our office, but then we cannot guarantee that there will be spots available for the requested tour. We will try finding other options for tour you can join last minute.
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The easiest way to book a tour with us is to find it in the menu on our website. Below the information about the tour you’ll find a calendar where you can choose the date you’d like to participate in the tour. Then it’s just to proceed with the instruction.
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The personal information you provide us with, usually name, mobile phone number, email address and in some cases home address will only be used in our business relationship and never shared with unauthorized. Our purpose of the information is to ensure that you receive relevant information about the activity /trip that you have booked with us, both from a quality point of view, but also for your safety during your stay with us.
When our business is finished, you have received your order and the deal is financially regulated, we will delete your information.